Return Policy

Refund's are given within 14 days of original purchase date. Merchandise must be unworn, in original box to receive a refund. Purchases returned after 14 days up to 30 days from original date of purchase will be issued store credit. Defective merchandise will be issued store credit up to 60 days from date of purchase. Our return policy remains in effect and does not change seasonally. Online orders which receive free shipping are subject to a restocking fee if returned for a refund. Customers are responsible for return shipping, a return label will be provided upon request for $11.99. To request a refund, please email us at info@suburbanshoes.com.